We are sorry to hear you want to close your account with Autumn Walker. We hope you will remember us when choosing a hosting company in the future!

To close your Hosting Account, you will need to login at Once you are logged in navigate to the product details page for the product you wish to cancel and follow these instructions:

  • Click the Request Cancellation button on the product details page
  • You will be prompted to provide a cancellation reason and provided with two choices for the cancellation - either Instant (within 24 hours) or at the End of the Current Billing Cycle
  • If a matching domain exists under your account, in active status with Auto Renew enabled, you will be given the option to disable auto renew too - thereby leaving the domain to expire
  • Any unpaid invoices for the product will be cancelled along with the product itself.
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